"In the
past the man was first. In the future the system will be first." (Fredrick
Winslow Taylor)
Frederick
Winslow Taylor (March 20, 1856 – March 21, 1915) was an American mechanical
engineer who sought to improve industrial efficiency. Taylor was one of the
intellectual leaders of the Efficiency Movement and his ideas, broadly
conceived, were highly influential in the Progressive Era. From an unskilled job
at the Midvale Steel Works, to general manager of Manufacturing Investment
Company (MIC), he built his knowledge and his theory “The Principles of
Scientific Management". Taylor's pioneering work in applying engineering
principles to the work done on the factory floor was instrumental in the
creation and development of the branch of engineering that is now known as
industrial engineering.
Scientific
management differed from traditional "initiative and incentive"
methods of management, where the whole problem is 'up to the workman'; while
under the scientific management, fully one-half of the problem (planning &
supervision) is 'up to the management'…
The four
overriding principles of scientific management are as follows:
Each part of
an individual's work must be analysed "scientifically," and the most
efficient methodology for undertaking the job is devised and the maximum amount
of "first-class" production is measure in a day. Workers are then
expected to do this much work every day.
Everyone, has
the ability to be "first class" at some job. It is management's role to find out which job
suits each employee and train them until they are first class.
Managers must
cooperate with workers to ensure the job is done in the scientific way and
according to the "first-class".
Managers take
care of planning and supervision of the work, and workers carry it out.
In Taylor's
view, it was pointless to involve the shop floor workers in end-of-year profit
sharing schemes. Taylor proposed a form of improvement feedback incentive for
workers by giving them full credit for the improvement, and be paid a cash
premium as a reward.
Many consider
his scientific management had a major impact on quality standards. The
procedural documentation used in the ISO 9000 series of quality standards is
very close to scientific management.
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